🛠️ Troubleshooting Login Issues: Enable Third-Party Cookies

Some login issues occur when your browser blocks third-party cookies, which are essential for authenticating users across domains. Follow the steps below to allow cross-domain cookies in your browser:

🔹 Chrome (Desktop & Android)

1. Go to: chrome://settings/cookies
   Or navigate through:
   Menu (⋮) > Settings
2. Privacy and Security > Cookies and other site data
3. Choose one:
   Allow all cookies (most permissive)
   OR Block third-party cookies in Incognito (less strict)
   (Optional) Add an exception for our domain:
4. Scroll to Sites that can always use cookies
5. Click Add and enter:
6. Check "Including third-party cookies on this site"

🔹 Firefox

1. Menu (☰) > Settings > Privacy & Security
2. Under Enhanced Tracking Protection:
3. Set to Custom
4. Uncheck Cookies
   OR set Cookies to Cross-site tracking cookies — includes social media trackers
5. Scroll to Cookies and Site Data > Click Manage Exceptions
6. Add: app.rivafy.com to allow cookies

🔹 Microsoft Edge

1. Go to: edge://settings/privacy
   Or navigate:
   Menu (⋯) > Settings > Privacy, search, and services
2. Under Tracking prevention, select Basic
3. Then go to: Cookies and site permissions > Manage and delete cookies and site data
4. Turn off: “Block third-party cookies”

🔹 Safari (macOS / iOS)

Safari blocks third-party cookies by default. To allow login:
macOS:

1. Open Safari > Settings > Privacy
2. Uncheck: “Prevent cross-site tracking”

iOS:

1. Go to Settings > Safari
2. Turn off: “Prevent Cross-Site Tracking”

Need Help?

Still facing issues? Let us know your browser version or if you’re setting this up via code. We’re happy to help further!