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Order Management
What is the Lynks order management?What can you do with the order management and what can't you do?
Order management process
Order integrations
Galaxus OrdersOrders from ManorBexio integrationAccepting or Rejecting Cancellation Requests from Galaxus
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APIs
Add Tracking Details to Orders

Galaxus Orders

To process Galaxus orders in Lynks, you need an EDI integration -> Find out more.

The Galaxus EDI Integration works with files which are exchanged over FTP servers at different steps of the order lifecycle.

Scope of the current integration:

  • Order placement: Galaxus sends this file to inform that an order is received. This order is read by Lynks to create a new order.
  • Supplier cancel notification: When an order is cancelled on Lynks, Galaxus is notified by sending this xml file.
  • Order response: Lynks sends this file as a response to Galaxus when the order is confirmed. Way to tell Galaxus order is received + also share EDD for each confirmed order line.
  • Dispatch notification: Lynks sends this file as a shipment confirmation to Galaxus, each time a fulfilment is shipped on Lynks. This file also contains the shipment tracking information, if available for the fulfilment.
  • Order invoice: For Galaxus suppliers, sending an invoice to Galaxus is a mandatory step during order processing. Lynks sends the digital invoice to Galaxus.

Non supported Galaxus operations; to be done on CMI:

  • Buyer cancellation requests
  • Return requests
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